Privacy Policy
This policy explains how System Grove handles personal information received through this website and direct business communication.
Who is responsible
System Grove is the business responsible for the personal information described in this policy. Registration number: 40203783268. Address: Andrupenes iela 58, Malta, Rēzeknes novads, LV-4630, Latvia. Privacy questions can be sent to [email protected].
Information we receive
When you contact us, we may receive your name, email address, company name, phone number, project information and any other information you choose to provide. We may also keep the correspondence needed to understand and respond to your enquiry.
The website does not add advertising or behavioural analytics tracking. Essential technical information may still be processed by hosting, security and communication providers in order to deliver the site and messages.
Why we use information
We use personal information to respond to enquiries, understand project requirements, prepare or discuss proposals, manage business communication, provide agreed services, maintain the security and administration of our systems, and meet accounting or other legal obligations where they apply.
Legal basis
Depending on the situation, processing is based on steps you ask us to take before entering a contract, performance of an agreed contract, our legitimate interests in responding to business enquiries and operating a secure website, or compliance with legal obligations. Where consent is specifically requested, you may withdraw it at any time without affecting processing that already took place.
Forms and service providers
Website forms are processed through our Cloudflare-hosted form endpoint and delivered by Resend to [email protected]. Hosting, email and other technical providers may process limited information on our behalf only as needed to provide their services or comply with their own legal obligations. We do not sell personal information.
Retention
We keep enquiry information only for as long as it is reasonably needed to respond, follow up and maintain an appropriate business record. If an enquiry becomes a project, relevant records may be retained for longer where they are needed for the contract, support, accounting or legal requirements. Information that is no longer needed is deleted or anonymised where practical.
Security
We use reasonable organisational and technical measures to protect information against unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed to be completely secure.
Your rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction or portability of your personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent and raise a concern with the competent data protection supervisory authority.
To make a privacy request, email [email protected]. We may need enough information to verify the request before acting on it.
Changes to this policy
We may update this policy when the website, our services or legal requirements change. The current version published on this page applies from the date it is posted.